Pros Travel Benefits, work from home. See Our Latest Jobs. Great work life balance. Pros Great leadership, fun environment, fabulous company culture. Load and unload baggage, and teamwork, have a lot of desire to learn every day Job Type: If I can give it a 4. Work from home; which can save you on transportation costs.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship.
If she needs to leave her desk for any other reason, she reaches out to her supervisors to let them know and is always met with understanding. Kristi estimates that she talks to anywhere from customers each day. The time spent on each call varies, with some as quick as less than one minute and others extending to more than an hour. Kristi pulled up the same screen that he had on his computer and walked him through each step in the process until he had completed his booking.
We can then continue to build on the experience with excellent customer service at the airport, on the aircraft, and beyond.
The calls Kristi handles on a day-to-day basis vary greatly. Most of the calls that come in are customers looking to book flights, but she also gets a lot of questions.
The top ones are usually about checked luggage first bag flies free on JetBlue! Kristi loves that she can relate to many of the customers personally, having traveled with her kids and with her mini dachshund.
A big celebrity called JetBlue and reached Kristi wanting to reserve the entire plane but not wanting to pay for it. Weather events mean a high volume of calls from customers who are not having the best travel experience and are looking for answers, assistance, and sometimes just an outlet to vent. It transfers out to my home life too. I like being in my own atmosphere. Sometimes it would be nice to interact with other people, but we have team meetings and parties that allow us to connect with others.
A Day in the Life: The Customer Support team out in Salt Lake City volunteering, one of their many outings Kristi estimates that she talks to anywhere from customers each day. JetBlue revenue expert Eytan offers four easy tips to finding the best Watch Video about Wingtip: The company gets a 5.
Only downside is location. Not many food options which is why there's a cafeteria. If I can give it a 4. Your response will be removed from the review — this cannot be undone. This will replace the current featured review for targeted profile. Are you sure you want to replace it? View All num of num Close Esc.
How does your company compare? Get a free employer account to respond to reviews, see who is viewing your profile, and engage with your candidates. Follow Add a Review. Close Your trust is our top concern, so companies can't alter or remove reviews.
Pros Travel benefits, Flexible hours, work from home, work life balance. Cons the biggest problem with this job is the low wage, it is nearly impossible to live off the hourly wage. Advice to Management Pay full time employees more because it is impossible to live off the hourly wage. Flag as Inappropriate Flag as Inappropriate. Pros Great leadership, fun environment, fabulous company culture.
Cons Strict schedule but trading is allowed. Advice to Management Listen to the front line when making important decisions that impact the employees. Join the JetBlue team. See Our Latest Jobs. Cons Low pay Advancement opportunities are often "acting" positions Shift bids can be rough until you gain seniority.
Advice to Management Pay employees better. Pros Work from home, Flexible with being able to trade shifts, Flight benefits, Opportunities to serve others. Pros working from home, computer provided. Cons the rate of pay is quite low. Advice to Management stop micro- managing. Pros Flight benefits and working from home are the o oh perks. Cons Cliques and management who have very little training in interpersonal relations. Pros Flexible hours and amazing benefits!
Cons Not one that I can think of. Advice to Management Keep up the amazing work! Pros Great people, culture and work environment. Cons Pay could be better. Advice to Management Promote your talents from within. Pros Work from home Health benefits Great training program Flight benefits Ability to trade shifts Great values and models.
Advice to Management You should really care more about your employees. Pros Leadership are accessible and get to know people in their departments. Cons Only downside is location. Showing 45 of reviews. Previous 1 2 3 4 5 Next. Are you sure you want to remove this review from being featured for targeted profile?
45 Employee Reviews
SEARCH JOBS Search for all JetBlue opportunities Search for first officer opportunities at JetBlue. Skip to content Menu. Home; Join Us. All JetBlue Opportunities; First Officer Opportunities; Careers. Learn about your right to work. JetBlue Airways is hiring work at home reservations agents in Utah. You must be able to train in Salt Lake City, after which you will be allowed to work from your own home office. You must be able to train in Salt Lake City, after which you will be allowed to work from your own home office. Find great jobs with JetBlue that offer remote, part-time, freelance, or flexible work options. Get started at FlexJobs for a better way to work!