Of course over time we learned to grow into our ShoreTel platform, but the benefits to switching just weren't there. Or are, they using some type of hardware vpn appliance from home back to the office? You can make and receive calls and talk to people directly with ShoreTel Communicator. No matter waht type of headset I use, the person on the other end cant here me. Looking forward to more layoffs and employee resignations. With e-billing and electronic notifications, ShoreTel makes it easy to do your work and maintain your efficiencies. This Month in Telecom:
Laid back style and low pressure work environment. People do not Micromanage and take ownership of their areas of the product. Pay is very Good. remote and abundant work .
Shoretel phones and client IPSEC VPNs?
With e-billing and electronic notifications, ShoreTel makes it easy to do your work and maintain your efficiencies. It is a little pricey, but I think you save money in the longrun. The service is great and we've never had an outage. If there is going to be maintenance or other issues, they let us know right away. The sound quality is superb - we have never had an issue. We were able to implement this entire system without ever physically meeting a ShoreTel rep in person. This was key to our success.
It was easy to implement and we love our services!! We have used Shoretel Sky for over a year at 10 branches and it works out great for our company.
We are about to add 3 more locations and I have no doubt that Shoretel will continue to grow with us. Their customer service is excellent, most problems are solved with a quick phone call to them. We have had some network issues at some of our branches that result in bad phone reception although all of our branches utilize cable internet. The problems are intermittent and most of the time the call quality is fine.
I do like the fact that I'm able to work from home and not have any problems with the service. I would like a way to record multiple messages. The one standard message doesn't always fit what is going on at that moment. You can run reports, keep voicemails for a long time, track how long you've spent on the phone and help streamline your productivity throughout each day.
Very easy to use and user friendly. If you have any issues, the staff at Shoretel is very eager to help and knowledgeable.
We have been customers of ShoreTel Sky for about three years, having started with M5. From the beginning the phone quality has been amazing. We also have more ways of connecting now that we have had in the past, specifically mobility and soft phones. These are great options for our sales team. There are many additional features in the user portal that have benefited us greatly, as well. After our first year of service as they were transitioning M5 into their system, we had our reservations and were pricing out competitors to switch.
I am glad we waited it out and stayed with ShoreTel Sky. The past two years have been a cakewalk for us and we look forward to many more years of additional features and great reliability. They have my complete loyalty, as a customer, and I would recommend them to anyone. Their pricing is also extremely competitive in the cloud VoIP market. I've been using Shoretel for years and have been very satisfied with the product and service.
I can only recall one time when service went down. The technology is strong and reliable. The company I work for originally had M5, then became ShoreTel customers. As we neared the end of the contract we did a full evaluation of other providers and various hosting options including internally hosting our own system.
Soon we realized that not only was there no advantage to switching phones systems, we had the better system in our own hands. Of course over time we learned to grow into our ShoreTel platform, but the benefits to switching just weren't there.
ShoreTel has grown in feature set, redundancy and in product offering over the past few years alone. They provide excellent customer support, have really goods reps and their online portal for management and support is crisp, clean and thorough. Overall, both my company and I are satisfied with ShoreTel as our provider. They are growing and provide a solid, stable environment for us. We have not had any service I set up a voice. I was running into difficulties with the configuration so This Month in Telecom is a monthly news round-up on VoipReview.
Your business phone number is one of the easiest ways your workers, partners, and customers can contact and reach you. Once you have already established your business identity using your current Today i brought it into my lab at work, to try to duplicate the issue. No matter waht type of headset I use, the person on the other end cant here me. Make sure you have full bandwidth no downloading. You might want to check the audio settings in shoretel. When the softphone is open click options and check in there.
What i always suggest to people is not to use the SoftPhone at home. We are a healthcare place and we had nurses use the softphone and it just gave us problems left and right. I would suggest using the external assignment, if you are a local number to the office you will only get charged local fees most people dont have any.
I use it alot. I just wonder how many other people have problems with the softphone and if Shoretel is aware that, maybe, it doesnt work all that well. It should work, and it doesnt? I'm having problems with the softphone software crashing on multiple PC's.
We actually have several remote users on the soft phone and have gone through many headsets and configurations before we found something that was stable and worked. The other thing I've noticed is that in the audio tab of the soft phone options, setting the DA40 adapter as recording and playback, and selecting telephone instead of headset or desktop speakers produces the best results.
Right now, about 20 of our extensions are soft phones and for the most part, people that switch are really happy after they figure out the little quirks.
Use the Soft Phone
Glassdoor gives you an inside look at what it's like to work at ShoreTel, including salaries, reviews, office photos, and more. This is the ShoreTel company profile. All content is /5(). You can use the ShoreTel system entirely on your PC! You can make and receive calls and talk to people directly with ShoreTel Communicator. This is a great way to let telecommuters work from home without sending a phone, power brick, router, and a bunch of other stuff with them. communications and collaboration tools when you work from home. With a ShoreTel business phone system, you can move seamlessly between voice calls, video sessions, or instant messaging. Shore Tel Communicator software runs on Shoretel_Office_edits_pdf Created Date.